How can we help you?

FREQUENTLY ASK QUESTIONS

Yes! You have a 30-day warranty after receiving the product and 90 days for defects (excluding damages caused by misuse).

Simply measure your foot from heel to toe and check the size chart. If you are having trouble choosing your size, please Contact Us, we will be happy to help you.

The delivery time is calculated when you enter the ZIP code at checkout, counted in business days after dispatch.

You will receive the tracking code via email. You can track your order here on the website.

They fit a bit bigger so you can have the option to wear with socks. If you are a half size and we don’t have yours available, please size down. Keep in mind that our slides are open-toed and can cover a range of sizes.

If you need help choosing your size, please contact us here.

Yes! Our slides are unisex.

They do not cure foot pain, but they help to relieve it, as they are also used in orthopedic treatments by many physiotherapists and orthopedists.

Due to the thickness of the EVA sole, the Huts are able to absorb pressure when stepping on, helping not only to relieve pain in the feet, but also in the legs and spine.

Yes, simply the most comfortable slides on the market.

The more you use, the softer they become. When you first put them on, they will be in a new, unused condition, still a little stiff. The secret to the softness of our Huts is when you start using them daily.

The EVA material has the technology to mold to your foot, becoming extremely soft over time. Just use them every day, and you will soon notice magical softness.

Yes, the Hut Slides fit wide feet and the EVA material also has the technology to mold itself to your foot over time, so it expands according to use.

Our Hut Slidesâ„¢ are made of Premium EVA Material, used in the production of all of ours slides due to its lightweight, flexibility, and durability.

It provides an extremely comfortable wearing experience, as it adapts to the contours of the feet, offering softness and shock absorption, reducing impact on the joints.

Additionally, EVA has anti-slip properties, making it ideal for added safety and stability, especially on wet surfaces.

They don't have much arch support, but the EVA material adapts to the contours of the feet over time, whitch will compress and relieve pressure off your feet.

When exposed to prolonged sunlight or high temperatures, the EVA Material shrinks slightly due to its thermoplastic nature.

The great flexibility of our Huts is due to this material characteristic, so it is very important to follow our Care Tips to preserve your Huts.

We are headquartered in the United States and to better serve our global customers our production is located in Hong Kong, a strategic location due to its advanced manufacturing capabilities and strong global trade connections, allowing us to maintain efficient operations and deliver high-quality products worldwide.

Take a look at About Us section if you would like to know more about our team and our history <3

Yes, we do. If you're interested, please email us at contact@cabanahutclub.com for our wholesale structure.

The price is in USD, but your local currency of what your card will be charged should show on the product page.

For example, if you are in Australia it should show the equivalent of our USD price converted to AUD on the product page.

RETURNS AND EXCHANGES

Our Return Policy timeframe is 30 days from when an order arrives at your address.

We offer a 100% money back guarantee on all products that are defective or damaged during shipping or if we ship you the wrong size. Let us know at contact@cabanahutclub.com and send pictures so we can help you sending a new product or refunding.

We are not responsible for costs associated with returning product (i.e. shipping labels). Please check our Refund Policy to see more details.

Let us know at contact@cabanahutclub.com and send pictures so we can help you sending a new product or refunding.

Return address varies depending on your location. Contact our support team here for further details.

If you want to cancel within 12 hours of your order being placed email us the reason for cancelling with your order number and we will cancel it. If your order has already been processed, you will have to wait until you receive it, then ship it back to us. Once it is shipped back to us we will refund you.

TRACKING

You can track your order here. Enter the tracking number into the field. If your tracking is not updated, please give it 2-4 days.

If your order was successfully placed cabanahutclub.com, our order confirmation email should be sent out your way! Once your order has been shipped, you'll receive a shipping confirmation email with the tracking included.

If you don't receive either of these emails within 72 hours of your order, please contact us so we can get you taken care of right away.

Tracking can take up to 6 days to update, this does not mean that it has not shipped yet. It could be on route to you, sometimes there are just delays in the tracking.